We are a print on demand company, once orders are placed it goes into print automatically so please make sure your orders are correct we do not refund or exchange wrong orders placed. We do not refund once printing has been completed.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Reasons for Returns
Wrong Address – If the customer provides an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed or Undeliverable – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer. We do not refund undeliverable items. Client is responsible for re-shipping cost.
Returned by Customer –We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size or color.